{"id":"0906160f-9f2a-4d28-a5e4-bd5a804bf96f","tenant_id":"","title":"International Credit Card","slug":"international-credit-card","excerpt":null,"content":"

Paying With an International Credit Card

Website may support international credit and debit cards for balance top-ups or order payments, depending on the payment options available in your country.

Commonly supported card networks may include Visa and Mastercard.

How to Make a Card Payment

To complete a payment:

\nLog in to your account.\n
\nOpen the payment or balance top-up page.\n
\nEnter the amount you would like to pay.\n
\nSelect the available credit-card payment method.\n
\nEnter your card and billing information.\n
\nComplete any security verification required by your bank.\n
\nWait for the payment result.\n

Do not refresh or close the page while the payment is being processed.

Why Was My Payment Declined?

A card payment may fail because of:

\nInsufficient balance or credit limit\n
\nIncorrect card information\n
\nInternational payments being disabled\n
\nBank security restrictions\n
\nFailed verification\n
\nUnsupported card type\n
\nUnstable network connection\n
\nPayment risk-control checks\n

Contact your card-issuing bank if the information is correct but the payment continues to fail.

Payment Processing Fees

Some payment providers charge a transaction or currency-conversion fee. The amount will normally be displayed before you confirm the payment.

Your bank may also apply additional foreign transaction fees.

Payment Security

Never send your complete card number, security code or verification code to customer service.

website support may ask for a transaction reference or payment screenshot, but we will not ask for your full card security information.

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